These terms apply to your use of the Ekima’s Kitchen website. If you book catering or place an order with us, the terms in your quote or order confirmation also apply.

About Ekima’s Kitchen

Ekima’s Kitchen is a family-run food business based in Croydon. We are responsible for the personal information described in this notice.

Business name: EKIMA CORPORATION LIMITED
Business address: Office 155, 60 Tottenham Court Road, Fitzrovia, London. W1T 2EW
Email: ekimacorp@gmail.com

Website information

We aim to keep the website information accurate and up to date. Menus, prices, availability and images may change. A website enquiry is not a confirmed booking or order; we will confirm the details with you in writing via email.

Catering enquiries and bookings

Your quote or written confirmation will set out the agreed food, price, service date, delivery or collection arrangements, payment schedule and any other event-specific details.

• • Deposit and balance: A 50% booking payment is due when you accept our quote. Your booking is confirmed once we’ve received the payment and sent written confirmation. The remaining balance is due 7 days before the event. For bookings made within 7 days of the event, full payment is due when the booking is confirmed. Any different payment schedule will be stated in your quote.

  • Changes to guest numbers or menu: Please send menu or guest-number changes in writing at least 7 days before the event. We’ll confirm whether we can accommodate them and whether the price changes. After that point, changes depend on availability and food or other costs already committed; we’ll explain any additional charge before agreeing to the change.

  • Cancellation or rescheduling: Please tell us in writing as soon as possible. If you request a new date, we’ll try to accommodate it, subject to availability. If you cancel, any amount retained or charged will reflect reasonable costs already incurred and losses we could not reasonably avoid, taking account of costs saved or recovered. We’ll confirm any refund or remaining amount due. We won’t automatically keep the full booking payment just because you cancel. Cancellation terms will be fair and charges will reflect actual losses.

  • Delivery or collection: We’ll agree delivery, setup or collection arrangements with you and include them in your quote. Any delivery, travel or setup charges will be shown before you confirm the booking. For collection orders, the collection location and time will be provided with your order confirmation.

We will provide applicable charges and booking conditions before you confirm. Nothing in these terms removes consumer rights that cannot legally be excluded.

Allergies and dietary requirements

Please tell us about any food allergies or intolerances when you enquire, before your booking is confirmed.

We’ll check the ingredients in the dishes you’re considering and discuss whether we can safely cater for your requirements. Our menu includes peanut-containing suya made with yaji; other allergens may be present depending on the dishes and ingredients chosen.

Allergens are handled in our kitchen, so cross-contact may occur and we can’t guarantee that a dish is completely free from a particular allergen. We’ll let you know if we’re unable to accommodate a requirement.

Payments

Payment methods and deadlines will be set out in your quote, order page or confirmation. Any required deposit, balance or delivery charge will be shown before you confirm.

Website content

Text, photographs, logos and other content on this website belong to Ekima’s Kitchen or are used with permission. Please contact us before copying or using them.

Links to other websites

Our website may link to third-party websites. We are not responsible for their content, services or privacy practices.

Contact

For questions about these terms, email ekimacorp@gmail.com.