Ekima’s Kitchen respects your privacy. This notice explains what personal information we collect, how we use it and the choices available to you.

Who we are

Ekima’s Kitchen is a family-run food business based in Croydon. We are responsible for the personal information described in this notice.

Business name: EKIMA CORPORATION LIMITED
Business address: Office 155, 60 Tottenham Court Road, Fitzrovia, London. W1T 2EW
Email: ekimacorp@gmail.com

Information we collect

Depending on how you contact or order from us, we may collect:

• Your name, email address, phone number and preferred contact method.

• Event details, such as the date, location, guest numbers, budget and catering requirements.

• Dietary and allergen information you choose to provide.

• Order, payment and communication details.

• Website usage and cookie preference information.

Please only include personal or dietary information about other people where you have permission to share it with us.

How we use your information

We use your information to:

• Respond to enquiries and prepare quotes.

• Plan and provide catering you have requested.

• Communicate with you about your order or event.

• Keep business, payment and accounting records.

• Meet our legal obligations.

• Send marketing messages if you have chosen to receive them.

• Understand how visitors use our website, where you have consented to optional analytics cookies.

We do not use your enquiry details to send marketing unless you have opted in. You can ask us to stop at any time.

Who we share it with

We share information only where needed to run the business or provide our services. This may include our website and form provider, Squarespace; our email provider, Google; payment providers used for a transaction; and professional advisers where necessary.

Some service providers may process information outside the UK. Where applicable, we use providers that have appropriate safeguards for those transfers.

How long we keep information

We keep information only for as long as needed for the purpose it was collected, including any legal or accounting requirements.

• Enquiry information: enquiries that do not become bookings are deleted 12 months after our last contact.

• Booking, invoice and payment records: We keep relevant records for the period required by tax and accounting law.

• Marketing preferences: until you unsubscribe or ask us to delete them.

Your choices and rights

Depending on the circumstances, you can ask us to provide a copy of your information, correct it, delete it, restrict how we use it or object to its use. If we rely on consent, you can withdraw it.

To make a request, email ekimacorp@gmail.com. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.